1. Who We Are
ENGINE01
Website: www.engine01.co.uk
Email: sales@engine01.co.uk
ENGINE 01 LTD is responsible for your personal data collected through this website.
2. Information We Collect
We may collect the following information when you use our website:
- Personal Information
- Name
- Billing and delivery address
- Email address
- Phone number
- Payment details (processed securely through third-party payment providers)
- Technical Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics data
- Order Information
- Products purchased
- Order history
- Delivery preferences
3. How We Use Your Information
We use your information to:
- Process and deliver orders
- Manage payments and refunds
- Provide customer support
- Improve our website and services
- Send order updates
- Send marketing emails (only if you opt in)
- Prevent fraud and protect our website
4. Marketing Communications
If you subscribe to our newsletter or marketing updates, we may send promotional emails about products, offers or updates.
You can unsubscribe at any time using the unsubscribe link in our emails.
5. Payment Security
We do not store full payment card details.
Payments are processed securely through trusted third-party payment providers.
6. Sharing Your Information
We may share your information with trusted third parties only where necessary, including:
Payment providers
Delivery and courier companies
Website hosting providers
Analytics and marketing platforms
We do not sell your personal information.
7. Cookies
Our website may use cookies to:
- Improve website functionality
- Analyse website traffic
- Remember user preferences
- Support marketing and advertising
You can control cookies through your browser settings.
8. Data Retention
We keep personal data only as long as necessary for:
- Legal obligations
- Accounting purposes
- Customer support
- Business operations
9. Your Rights
Under UK data protection laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to certain processing
- Withdraw marketing consent
To make a request, contact: sales@engine01.co.uk
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
11. Data Security
We take reasonable security measures to protect your personal information from unauthorised access, misuse or disclosure.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
ENGINE01 LTD
Email: sales@engine01.co.uk
Website: www.engine01.co.uk